Savings Paths
Know exactly where to focus your dispute
After analysis, Jengu identifies the most promising ways to reduce your bill and ranks them by likelihood and urgency so you never waste effort on the wrong path.
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How it works
Ranked paths, ready to act on
01
Jengu analyzes your document
After upload, Jengu identifies billing codes, coverage details, denial reasons, and potential errors in your document.
02
Paths are ranked by likelihood
Each path is assigned a likelihood (high, medium, or low) and urgency rating based on the specific issues found in your bill and applicable billing rules.
03
You pick where to start
Focus on the high-likelihood, high-urgency paths first. Jengu provides a recommended next action for each one and tracks your progress as you move through them.
Path types
Types of savings paths Jengu identifies
Charity care
Many hospitals are required to offer financial assistance to patients below certain income thresholds. Jengu identifies when this path is worth applying for.
Insurance appeal
If your insurer denied a claim or paid less than expected, an appeal may recover some or all of the difference. Jengu flags the basis for the appeal from your EOB.
Provider negotiation
Providers often accept less than the billed amount, especially for uninsured or underinsured patients. Jengu surfaces this path when it is likely to succeed.
No Surprises Act
Federal law limits surprise billing from out-of-network providers in emergency situations. Jengu identifies when this protection may apply to your bill.
Example scenarios
How savings paths surface in real situations
Uninsured patient with a large hospital bill
Jengu identifies a charity care path based on the provider type and flags that the hospital is required to screen for financial assistance, often waiving most or all of the balance.
Insured patient with a partial denial
An EOB shows the insurer paid 60% of a claim. Jengu surfaces an insurance appeal path, notes the denial code, and assigns a high-urgency rating due to an approaching appeal deadline.
Self-pay patient after emergency care
An emergency room visit from an out-of-network facility. Jengu checks whether the No Surprises Act applies and flags a dispute path if the bill exceeds the in-network rate.
Questions
Frequently asked
How does Jengu decide which paths to recommend?
Jengu uses the billing codes, denial reasons, coverage details, and identified errors in your document, combined with applicable billing rules and regulations, to determine which paths are most likely to produce results.
Are the likelihood ratings guaranteed?
No. Likelihood ratings are Jengu's assessment based on available information. Actual outcomes depend on your insurer, provider, income, and many other factors. These are starting points for investigation, not guarantees.
What does urgency mean?
Urgency reflects time sensitivity. A high-urgency path typically involves an approaching deadline - such as an appeal window - that could close off the option if not acted on quickly.
Can I track progress on each path?
Yes. When a bill is linked to a case, each savings path becomes trackable. You can mark paths as in progress or complete, add notes, and generate letters directly from each path card.
Do I need a paid plan to see savings paths?
No. Savings paths are visible to all users, including those who are not signed in, to help you decide whether Jengu is right for your situation.
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